Return and refund policy

At coqrvkkq.shop, we are committed to ensuring a satisfying shopping experience for every customer. If your purchase does not meet your expectations, you may request a return according to the terms outlined below.

Return Eligibility

Return requests may be submitted within 30 days after your order has been delivered.

To qualify:

• The product must be unused and remain in its original condition.
• Original packaging, accessories, manuals, and included items must be returned.
• A valid order confirmation or proof of purchase is required.

Items that have been used improperly, altered, damaged after delivery, or returned without essential components may not be eligible.

How to Start a Return

Please contact our customer service team before sending back any merchandise.

Email: info@coqrvkkq.shop

Please provide:

• Order number
• Product name
• Reason for the return
• Photos if the product is damaged, defective, or incorrect

After your request is approved, return instructions will be provided.

Return Review

All returned merchandise is carefully inspected before a refund decision is made.

Refunds

Approved refunds are generally completed within 5–10 business days after the inspection process has finished.

Refunds will be credited to the original payment method whenever possible.

Return Conditions

Returns submitted outside the permitted timeframe or not meeting the conditions above may be declined.